One of the greatest advantages of digital phone service relates to businesses with an established nationwide presence or to businesses establishing a nationwide footprint. A business VoIP system and service can deliver several benefits to these businesses.
- Single Phone System – If your business has established branches or points of presence in different cities across the nation, you can create a common phone system platform by choosing a hosted VoIP provider who specializes in nationwide delivery. This will allow for employees at branches to extension dial each other, create a common or shared reception function, and streamline call flow. Consolidation of “departments”, such as a service function, can be accomplished with ring groups.
- Economies of Scale – Many business VoIP providers provide discounts based upon the volume of users/phones on the system. Additionally, most plans deliver unlimited local and long distance calling. This could significantly reduce your monthly phone costs and create other efficiencies between locations.
- Virtual Teams – Hosted applications do not require a physical business location for implementation. You can create virtual teams of work at home associates, thus lessening your need for additional square footage at your business location to accommodate an expanding organization. Common applications are for sales or service groups to work from home. Call detail records and other system features can help you measure productivity in such environments.
- Creating a Footprint – For companies expanding into new locations, your business VoIP provider can establish a local phone number for those cities. You can do this before you have a physical presence in the area, giving you the opportunity to develop campaigns or other marketing tactics before fully investing in the area.
If your business can benefit from such feature sets, call a hosted VoIP provider today. Make sure they can customize the system and applications to meet your needs, as this is a big differentiator in VoIP providers.
About the author: Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of a variety of digital phone solutions and services. Mark has extensive experience working for start-up or entrepreneurial organizations and a passion for affordable, reliable, and purposeful technology solutions in those environments.
