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This is an additional post in a series of hosted VoIP feature spotlights.  Operating remote locations or a work from home employee base under one phone system is one of the great features of a hosted VoIP platform.  Because the phones are registering over the internet to a host site, it views every employee of that company under the same context.  Thus, the location of the employee is irrelevant, and it wouldn’t necessarily be apparent to the callers of the company.

This is an additional post in a series of hosted VoIP feature spotlights.  Parking calls and paging are additional features provided by most hosted VoIP service providers.   The utilization of a park feature is necessitated by the fact that with VoIP service there are no more “lines” in play as there are with traditional analog phone systems.  Thus, when calls come in, they terminate to the phone that answers the call.  To move those calls to another employee, they must be transferred to that employee’s extension or into a park feature.

This is an additional post in a series of hosted VoIP feature spotlights.  An automated attendant is one of the great features delivered by most hosted VoIP service providers.  It can be deployed in a number of ways, depending upon what suites your business the best.

This is an additional post in a series of hosted VoIP feature spotlights.  Utilizing ring group features of a hosted VoIP phone system can help the communication flow and efficiency of your business.  Whether you set these groups up as an answering group for your primary number or for departmental routing, either will provide you with a customer service edge.  Even a small business can take advantage of this advanced feature offered by good hosted VoIP providers.

This is an additional post in a series of hosted VoIP feature spotlights.  Hosted VoIP platforms can provide call history and reporting allowing for increased efficiency and production management.

This is an additional post in a series of hosted VoIP feature spotlights.  Many hosted VoIP providers can deliver call recordings, eliminating expensive options for this feature.  Levels of service, pricing and approach vary widely, so if this service is important to your business, investigate the options carefully.

This is an additional post in a series of hosted VoIP feature spotlights.  A nice feature of Hosted VoIP systems is the ability to conference or transfer calls to a third party.  This additional party can be resident on the phone system or an outside number.  What sounds like a common feature, you would be surprised how many phone systems do not allow for such activity.

This is an additional post in a series of hosted VoIP feature spotlights.  The Unified Messaging feature of a hosted VoIP system provides users with easy access and delivery options of voicemail and faxes.   Most VoIP service providers have options where users can pick and choose what method works best for them.

This is the first post in a series of hosted VoIP feature spotlights.  The Find Me / Follow Me feature of a hosted VoIP system provides users the ability to remain reachable for important phone calls from their clients despite being away from their office.  There are several different ways this can be accomplished with a hosted VoIP solution.