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Office phone technology has advanced significantly over the past decade. Long gone are the days when businesses needed to purchase a stand-alone phone system and connect to analog lines provided by the telephone company. VoIP technology offers a cloud-based phone system, providing small businesses with features that will enhance their business communications more than ever before. 

Many businesses have moved to VoIP technology and are advancing their communication strategies and reaping the benefits. Small businesses in particular have the most to gain from a Hosted VoIP phone solution as it provides them with all of the features of an enterprise grade phone system. And, the flexibility to support their business as it navigates through the opportunities and challenges of their business life cycle.

Most small businesses select VoIP phone service for their communication needs. But, why has this been the most preferred solution among businesses in this segment? A Hosted VoIP phone service offers flexibility and affordability while being stocked full of features that can transform your business and improve your communication practices and customer service results. 

Six Technology Tips for a Successful Remote Workforce

Managing remote employees can be challenging. Between keeping productivity high, communication break downs, distractions and interruptions, and isolation, there is a lot to manage. Focus on controlling the things you can, like the tools and technology.

Improve Client Relationships with sipVine’s Small Business Phone System

You invested in a new business phone system. You’ve trained your team on how to use the office phones and robust features. Yet, your primary source of business communication is email. Now is the time to push back from the keyboard and pick up the phone and talk to your customers and clients. 

Phone service providers should be all about raising your expectations, not your rates. Sadly, the opposite is true in many cases.  Small businesses routinely complain about the difficulty in getting something done through the customer service channels of the major telecom providers.  Just as common are the frustrations that come from being rewarded for such lackluster service with rate increases.  Thankfully, there are alternative providers offering rate stability, improved technology,  and superb customer service.

There has been a lot of disruption in the telecommunications market over the past decade. With the Hosted VoIP providers not only bursting on the scene, but taking over the business phone service market, the telecom landscape has changed forever.  Competitiveness has never been greater, yet there remains significant inconsistencies in how businesses are charged for phone service.

To compete in today's environment, small businesses need enterprise level features and capabilities found in Hosted VoIP phone service. Settling for low-featured phones or over spending for a complex phone system isn't necessary, and small businesses can rise above their competition with improved communication practices.

You know it is time for a new phone system, but you're overwhelmed with how to start your search.  This will help you determine what type of phone service provider is best for your small business.  Many small businesses have determined that their existing phone system is outdated and past the point for repair and they are looking where to turn to maximize their new investment.  Their current phone system is failing or falling behind the features and functionality their peer businesses or competitors are now enjoying since moving to a Hosted VoIP phone service.  Even though it is clear through high adoption rates that most companies have selected Hosted VoIP as the best phone system for small business, it is more of a challenge to find the service provider that will work best for you.